We are a Short Term Apartment Rental (S.T.A.R.) managing company with a 10-years experience in this market.
We started with a couple of apartments, doing everything ourselves (cleaning, meeting and communicating guests, looking for new flats). Now we have over 30 employees, 80 apartments, 3000 satisfied guests per month and dozens of investors and partners who trust us.
In Ruterra we believe that "trust" is the key word for everything, That is why we are sure that our guests' holiday is 100% our responsibility. Every day we do our best to improve our quality, giving the best experience possible to our guests. We provide everything that might be needed during their stay - from fully-furnished apartments and high-quality bed linen to flawless cleaning and good tea. We also know that everything might happen during a trip, so we provide our guests with a 24/7 multilingual support.
We also feel responsible to our neighbors and the government. Everything we do is in compliance with legal demands, norms and regulations. We do care what other people think about us and we attend meetings with neighbors, meet their requirements and simply listen to people to ensure that nothing disturbs them.
We know well that trust is earned, not given, because this company was build on a mutual trust and respect. Our investors trust us since we do a great job conducting a crystal clear and profitable business. We respect their time and guarantee them a passive and trouble-free income.
Last but 100% not least we want our guests to feel happy from the very first inquiry till their check-out. We work everyday to help people and exceed their expectations. We love hearing "wow" and reading another good review (out of over 7000 of them). We love talking to them, getting to know them, giving great recommendations and providing impeccable service.
Become a member of Ruterra Family and read more about benefits of working with us, if you want to visit Prague, rent your apartment with us, buy a property or offer our service to your clients.
With love and respect,
Ruterra Apartment Team